Legal Document

bb 44 Privacy Policy

Your personal information is a trust we hold with the utmost care. bb 44 takes every precaution to protect each user's privacy — this policy sets out that commitment in detail.

SSL Encryption Mobile Wallet Support Bengali and English Support For Ages 21+
Last Updated: January 2025
1

Introduction and Applicability

bb 44 operates an online casino and sports betting platform for users in Bangladesh. This Privacy Policy applies to every person who uses the website — from registered members to general visitors, all are covered under this policy.

By using this website, you are considered to have accepted the terms described in this policy. Our Terms and Conditions complement this Privacy Policy and both documents should be read together. This policy has been prepared in accordance with applicable laws in Bangladesh and international best practices for data protection.

Important: If any changes are made to this policy, users will be notified via a notice on the website. Continued use of the site after any changes will be considered acceptance of the updated policy.

2

Data Collection

bb 44 collects user information in several ways. The details of what is collected are described below:

2.1 Information You Provide Directly

This includes information you provide yourself during account registration or profile updates:

  • Full name and date of birth
  • Email address and mobile number
  • Information related to your payment method (such as your bKash, Nagad, Rocket, or Upay number)
  • Documents uploaded for identity verification
  • Content of messages sent via support chat or email

2.2 Automatically Collected Information

Some information is collected automatically while you use the site:

  • Device type, operating system, and browser information
  • IP address and login timestamps
  • Details of which pages were visited and for how long
  • Gaming history — bet amounts, win/loss records, preferred game types
  • Financial transaction history: deposit and withdrawal details

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may occasionally verify information through trusted third-party sources. In such cases, your information is not shared with any third party without cause.

3

Purpose of Data Use

Collected information is used only for specific and legitimate purposes. bb 44 processes your data for the following reasons:

  • Account Management: Creating and verifying memberships and ensuring secure login.
  • Processing Financial Transactions: Accepting deposits and processing withdrawals.
  • Improving Service Quality: Identifying and resolving technical issues on the platform.
  • Personalised Experience: Suggesting games or offers based on your preferences.
  • Security and Fraud Prevention: Detecting unauthorised access or suspicious transactions.
  • Meeting Legal Obligations: Maintaining records required to comply with applicable laws.
  • Communication and Support: Resolving your queries or complaints, and sending promotional information (subject to opt-in).

We never sell your information or transfer it to advertisers for commercial purposes.

4

Data Storage and Security

bb 44 uses industry-standard security technology to protect your information. Our security framework includes:

4.1 Encryption

All data sent to and received from the site is protected using SSL (Secure Socket Layer) encryption. Additional layers of encryption are applied to sensitive payment-related information.

4.2 Access Controls

Only authorised staff may access your information, and only when required for a specific task. All access is logged and audited regularly.

4.3 Data Retention Period

Data is retained while your account is active. After an account is closed, certain information may be kept for a defined period due to legal obligations. Data that is no longer needed is deleted securely.

Please note: It is not possible to guarantee 100% security when transmitting information over the internet. However, bb 44 is committed to providing maximum protection and continuously improving its systems.

5

Sharing Data with Third Parties

We share only the minimum necessary information with third parties, and only in limited circumstances:

5.1 Service Provider Partners

Organisations that assist us with payment processing, identity verification, and fraud detection receive limited information. They may only use that information for the purpose for which it was provided, and we have confidentiality agreements in place with them.

5.2 Game Software Providers

Some gameplay-related data is processed on the servers of game providers (such as Pragmatic Play, PG Soft, Evolution, JILI, Spribe, and others). These providers have their own privacy policies.

5.3 Legal Requirements

Information may be disclosed in response to court orders, lawful requests from investigative authorities, or other legal obligations. In such situations, bb 44 makes decisions in accordance with the legal framework.

5.4 Business Changes

In the event of a structural business change (such as a merger or acquisition), users will be notified in advance and continuity of data protection will be ensured.

6

Cookies and Tracking Technologies

bb 44 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that improve the site's functionality and user experience.

6.1 Types of Cookies

  • Essential Cookies: Required for remembering login state, managing sessions, and security verification. Disabling these will prevent the site from functioning properly.
  • Functional Cookies: Store language preferences, display settings, and user customisations.
  • Analytics Cookies: Collect anonymous statistics to understand site usage patterns, helping to improve the service.
  • Marketing Cookies: Used to show relevant promotional content based on user interests.

6.2 Cookie Controls

You can disable or delete cookies at any time from your browser settings. However, disabling essential cookies may disrupt core services including login and payment.

7

User Rights

Every bb 44 user has the following rights regarding their own information:

  • Right to Know: You have the right to ask what information we have collected about you and how it is being used.
  • Right to Correction: You may request that inaccurate or outdated information be updated.
  • Right to Deletion: In certain circumstances you may request that your information be deleted, although some data may need to be retained due to legal obligations.
  • Right to Data Portability: You have the right to request your information in a structured format.
  • Right to Object to Processing: You may object to your information being used for marketing purposes.
  • Right to Withdraw Consent: Any consent previously given may be withdrawn at any time.

To exercise these rights, please contact our support team. To learn more about responsible gaming, visit our Responsible Gaming page, which also contains information on account controls and self-exclusion.

8

Protection of Minors

bb 44 strictly does not provide services to anyone under the age of 21 (21+). Age is verified at the time of registration and identity verification documents may be requested in cases of doubt.

If it comes to our attention that a minor has opened an account, that account will be closed immediately and the associated information will be deleted. We do not knowingly collect or retain information from minors.

9

Payment and Financial Information

bb 44 supports bKash, Nagad, Rocket, Upay, and bank transfer for deposits and withdrawals. We take special measures to protect payment-related information:

  • Full mobile wallet PINs or passwords are not stored on our servers.
  • Sensitive bank account information is protected with the highest level of encryption.
  • Transaction history is retained only for legal obligations and dispute resolution.
  • Strict confidentiality agreements are in place with payment processing partners.

If you notice any unusual payment activity, please contact our support team promptly. Visit our FAQ page for answers to common questions.

10

Policy Changes

bb 44 reserves the right to review and update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date at the top of the policy will be changed.
  • For significant changes, registered users will be informed by email or via a site notification.
  • For fundamental changes, at least 30 days' notice will be given.

Continued use of the site after a policy change will be taken as acceptance of the updated policy. We recommend checking this page regularly to stay up to date with the latest policy.

11

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please get in touch with us:

Email Address [email protected]
Live Chat Support 24/7 — available in both Bengali and English
Response Time Data protection requests are generally responded to within 3 business days

For general information about bb 44, visit our About Us page, which contains an introduction to the platform and details of our services.